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Virtual Receptionist Services

16. September 2009 13:31

There are a multitude of telephony services you can subscribe to help your small business manage its calls.  They range from virtual receptionists, free phone numbers, memorable numbers and message taking services, the list goes on...

There are even Pay as You Go services that enable you to set-up services with very little outlay and no monthly subscriptions or contracts to sign.  Pay as You Go services like these enable small businesses or even freelancers to enjoy services similar to those of much larger organisations.

Answer.co.uk Message Taking Service

We have been trialling one such Pay as You Go service called Answer.co.uk for a couple of months now which is a no frills message taking service provided by Internet Communications Limited and it has proved to be very professional and cost effective.

Answer.co.uk Benefits

  • No upfront set-up fees or hidden costs
  • Pay as you go (Uses Google Checkout to top up your account)
  • £1 + VAT charge per message taken
  • Calls taken 24/7 365 days a year by UK receptionists
  • Multiple employees can be set up as users
  • Text message alerts when you receive a telephone message
  • Web access to message inbox
  • Customisable greetings
  • 15 minutes to set up

Answer.co.uk Limitations

  • You cannot use the service to patch calls through to your phone
  • Although you are not charged for hoax calls or wrong numbers you will get charged for telesales calls
  • You need to use the service at least once a month
  • Only 0208 numbers are available

If you run a UK based business find out more about the Answer.co.uk message taking service, or watch the video tour.


Pure Jam Virtual Receptionist Service

If you are looking more for control over how your business calls are handled such as patching calls through to your landline or mobile phone then another service you should consider is Pure Jam.
Like Answer.co.uk this service also doesn't have a set-up fee, but you are charged per minute when calls are patched through to your landline or mobile.  There are a number of monthly tariffs available starting at £25 with no inclusive patched call time, with more expensive tariffs including lower call rates and inclusive patched call minutes.
The receptionist will decide whether to patch a call to you or take a message depending on your current status or schedule.  If you are available and want to take your own messages, then this is free.

You can quickly change your status by text message or using Twitter.  Pure Jam also has a mobile version of the message inbox to allow you to browse your messages while away from the office.


Find out more about Pure Jam Virtual Receptionist service.


Category: Business Services

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